Returns & Exchanges
Rick Owens offers a 14-day return window from the date of delivery for items in their original, unworn condition with all security tags intact. Please note that personalized items, perfumes, and certain intimate apparel are considered final sale and cannot be returned.
Initiate Return
Log into your account or visit the 'Orders' section to request a Return Merchandise Authorization (RMA) number within 14 days of receiving your package.
Prepare Package
Place the items in their original designer packaging and shipping box, ensuring the security tag remains attached to the garment.
Attach Label
Affix the pre-paid shipping label provided in your original shipment to the outside of the box, covering any previous delivery information.
Drop Off and Refund
Deliver your package to the designated courier point; once received and quality-checked at our warehouse, your refund will be processed to the original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing